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Medication Queries
Medication queries are directed to our Prescription Team in the first instance.
Repeat Prescriptions
Electronic Repeat Dispensing
Please contact the surgery by e-Consult or telephone for more information
If you get regular or repeat prescriptions, you could save time by switching to electronic repeat dispensing (eRD).
eRD sends your prescriptions electronically from your GP surgery to a pharmacy of your choice. It’s easy to use and you don’t need a computer or electronic device. Ask your GP or pharmacist to set it up for you.
eRD allows your GP to prescribe your regular medicines for up to a year. It’s reliable, secure and confidential. Your regular prescriptions are stored securely on the NHS database, so they’ll be ready at the pharmacy each time you need them.
Using eRD you can:
- Save time by avoiding unnecessary trips or calls to your GP every time you need to order a repeat prescription
- Order or cancel your repeat prescriptions online (if your GP practice offers this service)
- Pick up your repeat prescriptions directly from your pharmacy without having to visit your GP
- Spend less time waiting for your prescription in the pharmacy or GP practice.
- Save paper – you won’t need a paper prescription to collect your medicine from the pharmacy
For more information about eRD and how it works, ask your pharmacy team at your GP surgery, or visit the NHS website: www.nhs.uk/eRD
Online Requests for Prescriptions
Patients can now request routine repeat prescriptions online. To sign up for this service please call in to the surgery and bring proof of identification (photo driving licence or passport). Reception will then issue you with a number and instructions to enable you to register for this service.
NHS App - How to order repeat prescription (PDF, 902KB)
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Prescriptions Charges and Exemptions
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).
The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
NHS Charges
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
Details of the current charges
If you will have to pay for four or more prescription items in three months, or more than 15 items in 12 months, you may find it cheaper to buy a PPC.
There is further information about prescription exemptions and fees on the NHS website
Hormone Replacement Therapy (HRT) Prescription Prepayment Certificate
If you pay for NHS prescribed HRT medicine 3 or more times in 12 months, an HRT PPC could save you money.
Each item on an NHS prescription usually costs £9.65. You can buy an HRT PPC for a one-off payment of £19.30 (the cost of two single items).
The HRT PPC covers an unlimited number of certain HRT medicines for 12 months, regardless of why they are prescribed.
The HRT PPC does not cover all HRT medicines. Check if it covers your HRT medicine.
If your HRT medicine is not covered, or you also get prescriptions for items other than HRT medicine, you may save more with a 3 or 12 month PPC that covers all NHS prescriptions.
Before buying an HRT PPC, check if you’re entitled to free NHS prescriptions and other help with health costs using our eligibility checker.
Buy an HRT PPC
Once purchased a copy of your prepayment certificate can be emailed where you can either print or download it.
About pharmacists
As qualified healthcare professionals, they can offer advice on minor illnesses such as:
- Coughs
- Colds
- Sore throats
- Tummy trouble
- Aches and pains
They can also advise on medicine that you can buy without a prescription.
Find a pharmacy
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private room where you can discuss issues with pharmacy staff.