Important: Easter Holidays - Get the right treatment when you need it!
The Surgery will be closed for the Easter Holiday.
The dates of closure are Friday 29th March, Saturday 30th March, Sunday 31st March and Monday 1st April.
Stop Think Choose gives advice on which NHS service to use, along with details of pharmacies opening times and details of urgent treatment centres that can treat a variety of minor illnesses and injuries. Patients can visit a centre without an appointment if they have an urgent condition that needs to be seen on the same day.
Appointments can also be booked by contacting NHS 111 by phone or online. By using NHS 111, patients will know they are going to the right place for treatment.
Need Urgent Medical Help?
- STOP - Stay calm, assess the situation
- THINK - What advice or treatment do you need?
- CHOOSE - Choose where to get the right help quickly
Visit stopthinkchoose.co.uk
You can find out more about "Stop Think Choose" via
Twitter: @NHSKMCCG
Facebook: @KMCCG
Instagram: @nhskentmedway
www.stopthinkchoose.co.uk
Who Do I See
Before you get in touch with us, you may be helped elsewhere.
Further information about the different services available and who may be able to help you (DOCX, 77KB)
This website provides many online facilities, it also contains a vast range of health information and resources, along with practical information on visiting the surgery. We hope you find the website useful and informative.
For all appointments, emergencies and out of hours calls, telephone 01303 275434
For out of hours care plus health advice and signposting to services at any time dial 111.
Our contact details:
The White House Surgery,
1 Cheriton High Street,
Folkestone,
CT19 4PU
Telephone: 01303 275434
Out of Hours: 111
Please note some calls will be recorded for training and monitoring purposes.
About Our Practice
We are committed to providing high quality NHS medical care for individuals and families in a friendly and caring environment.
Test Results
When you see a doctor and they ask you to have some tests performed, you can ring in 10 days later, after 1pm to obtain the results. If the result is abnormal the GP will contact you and arrange the follow up that is necessary. You do not need to make a routine appointment to come in and see a GP for the results of any tests.
We understand that this change in model will be a very different way of arranging to be seen at the Practice for all of our patients, but we believe that this is an efficient way to deal with today’s work today and means that patients can feel reassured that if they need to see a healthcare professional, they will be able to do so on the day they contact the Practice.
Parking and Access
The limited parking on site is for doctors and staff only. ‘Dropping off’ in the car park is quite acceptable, but please do not leave your vehicle unattended as a doctor may need to leave in an emergency.
Ground floor areas are wheelchair accessible including a toilet. Guide dogs (only!) are welcome. We are aware of the problems of the hearing impaired.
Online Services
Patients can book, cancel and order repeat prescriptions online.
Please use the link below. To use this service you have to have registered first in person at reception. To register please bring with you two forms of ID. One must be photographic and the other must be proof of your address. The receptionists can provide more information if required.
Sign in to Patient Access.
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Premises Opening Hours
Monday |
8.30am to 6.30pm |
Tuesday |
8.30am to 6.30pm |
Wednesday |
8.30am to 6.30pm |
Thursday |
8.30am to 6.30pm |
Friday |
8.30am to 6.30pm |
Telephone calls are accepted between 8.00am and 6.30pm.
We are closed on Saturdays, Sundays and Bank Holidays.
Out-of-hours service is provided by NHS 111. Their direct telephone number is 111 and is also open during normal opening hours to help "sign-post" patients to the correct service for their needs.